4th Annual SPRINT Conference - 6th November 2008

The 4th Annual SPRINT Conference will take place on November 6th at the Warwick Hilton International Hotel. Last year we had nearly 100 delegates from councils in the UK and this year we hope to comfortably exceed that number.

Gold sponsor for this year'sconference is Pallas Athena.

Due to our sponsorship efforts we are able to discount the cost of this years conference to £35 (delegate day rate) or £135 (24 hour rate).

Attached is a registration form and overview document for your perusal, space is limited by capacity for this event so early application is advised. You are also reminded that members of your organisation that are not members of the SPRINT community are welcome to attend.

The main themes of this year's conference are: -

• The growing incidence of excellent contact centres that are masking back-offices with ill-fitting technology. Evidence of the failure to re-engineer 'end-to-end' and focusing on the un-tapped potential of technology as the enabler of radical, innovative change in service delivery
• The role of Regional Improvement and Efficiency Partnerships
• Web 2 technology

To support these themes we have been able to enlist a number of highly regarded and well-informed speakers - they are listed in the attached document.

Registration Form